How do Excel deal with Fakes in the dryer industry?

XLERATOR® hand dryers are the best ignore the rest!

Whether you are buying a hand dryer for a chain of restaurants or a university, quality and affordability are key elements. Everyone wants to know they are purchasing an authentic product and not a fake.

This is the predicament for us at Excel Dryer (UK) Ltd sole distributor of XLERATOR®. Like many world leading brands, our success has led to our products being copied by counterfeiters. Unfortunately, it is all too frequent that we are asked if a fake dryer is real, or hear a story about someone who accidentally purchased a fake XLERATOR® that has stopped working and the vendor is nowhere to be found when it comes to aftersales support.

How to spot a fake dryer?

Fake dryers are made of substandard components, are not tested independently and NEVER come close to competing with XLERATOR®  on dry time, performance and quality. XLERATOR® hand dryer dry time is 7 seconds, has adjustable sound and uses only 500W.  XLERATOReco® hand dryer dry time is  9 seconds. . XLERATOR®  helps reduce your energy bills by costing only £0.10 per 1000 uses, compared to £2.24 by other dryers.

Not only is counterfeiting illegal from an intellectual property standpoint; but often the dryers themselves are illegal and do not have CE approval despite having a CE label.

Manufacturing Quality

Excel Dryer Inc has been manufacturing hand dryers for over 50 years. The original, patented, XLERATOR® revolutionised the industry and created the high speed, energy efficient hand dryer category. Excel Dryer Inc again solidified its role as industry leader by initiating and chairing the committee to publish the first, global Product Catergory Rule (PCR) with UL Environment.

Protect yourself

Protect yourself from a potential insurance claim should the worst happen and protect your users from substandard, poorly made replicas. Only buy XLERATOR® from official wholesalers or direct from us. If you’re concerned about a website selling counterfeit hand dryers, contact us  and let us know about it. We will check our records and come back to you straight away. If it seems too good to be true, it probably is!

Time to throw in the towel ®